Hi there, my name is Katherine, and I design wedding and event stationery at Giftast. The bespoke stationery ordering process can seem like a bit of a mystery when you’ve never done anything like it before.
I’m going to run through the process of how things work at Giftast. This will be relatively similar at most stationers you come across.
At Giftast we try to make our bespoke service really competitive, and we offer that at £200 plus product costs. It’s worth remembering that we almost always have some sort of offer on. This could be 10% off, which you can get on our website, by signing up to our newsletter, or one off deals either at fairs. Great quality wedding stationery can seem really exclusive, and it’s easy for costs to mount up, so we always try to keep it as affordable as possible for our lovely couples.
We have a simple pricing structure for printed and hand-finished items, so there will be no nasty surprises after you’ve placed your order.
If you are interested in looking at a bespoke design, then let me talk you through the process. The first step is to get in touch. There are a range of ways you can do that, and they’re all at the top of every page on our website. As we’re based online, we can do consultations from anywhere, either over the phone or via Skype.
During the consultation, I will go through a questionnaire with you, and try and get to the bottom of what will make your wedding stationery perfect. If you’re struggling to find an idea you really love, then that’s something we can work on together – I’ve worked with couples with no more than a colour scheme, and we ended up with something really special.
After this call, I will mock up a couple of ideas for you. We try and get these digital mock-ups out to you within a couple of days, along with a quote, based on numbers and products discussed in our call. From that, you can tweak anything in the design, or we can go back to the drawing board.
I’m in Love – Now What?
Once you’re happy, then I can go ahead and create some printing proofs for your final design. This is where the bespoke process marries up with our personalised range order process as well. We will always send you proofs for approval, so you can check the spelling, all the details and information. This is a really important step and one which you need to spend some serious time on. Maybe get another set of eyes to look over it, because once it’s off to print, there’s no going back!
Once you’re happy with the proof, I will send out an invoice for 50% of the agreed price. We don’t print your stationery in house, and instead outsource it to a really great supplier. They only use vegetable inks and have a brilliant recycling policy. Once your payment is received or approved, then it will take between 2-4 weeks for you to receive your order. This can vary due to the amount of hand-finishing on your order.
Yay, Free Stuff!
All orders include a couple of spares, because you never know who’s going to have a change of plans. We also include free return address labels with all RSVP orders, which should save you a lot of time when it comes to posting them out!
Once we’ve checked and finished your order, we wrap it, pack it, and post it. Once it’s on its way, you’ll receive an invoice for the final 50% of your bill. You can pay these either by bank transfer, check, or Paypal. We would need to wait for your check to clear at the deposit stage, before we continued with your order.
I hope that’s helped de-mystify the process for you, and if you have any questions at all, we’re here to help, so please don’t hesitate to get in touch.
Remember, it’s easier than you think to get keepsake and bespoke wedding stationery that you love and cherish forever.
One question we get a lot is “Do I have to buy the package from you, including all these items?”
The short answer is no – all our items are individually priced, and you can mix and match to fit your theme. At Giftast, we can also alter any of our ranges to fit your colour scheme free of charge.
Another thing couples ask is if they can add things to the range. For example, if you want to include an information card with your invitations, with maps, recommended hotels, gift options, all that, then we can absolutely do that for you. Everything we have can be mixed, matched and altered, to get it really personal for you.