Frequently Asked Questions
How long do orders take?
For personalised wedding stationery sent to the UK, please allow 2-4 weeks from approval of proofs to receipt. Orders requiring a high level of hand-finishing may take more than 4 weeks, but you will be advised of this before production begins.
Do you deliver worldwide?
Yes I do! However this will incur a greater delivery charge, and may take up to 4 weeks to reach you after posting. Please Contact before you order personalised wedding stationery for a quote to send tracked. For all other items please see below for shipping charges:
All items are sent standard delivery unless you contact us before making your order to request a quote.
How do I get my order personalised?
When your order for a personalised product is placed, you will receive an email containing a brief questionnaire which you will need to fill in. Once this is returned, within 48 hours you should receive a digital proof – if you haven’t please check your Spam folder! After you have approved this, your order will be sent to print, so please check carefully as it is your responsibility to ensure the print appears as you would want it to and with correct spellings!
I’ve seen a range I like – can you make me something matching that isn’t already on the website?
Absolutely! Please contact me, either using the Contact Us page, or email firstname.lastname@example.org for a quote.
Is there a minimum order?
On personalised wedding stationery there is a minimum order of 30 items.
I’ve still got questions!
Drop me an email via the Contact Us Page, or email email@example.com, and I’ll get back to you as soon as I can:)